Why Hire Anyone When You Can Hire
An EXPERT

Hired Experts?

The Expert Vision

Hired Experts goal is to provide the support businesses need to support their current business and give the ability to scale. Let’s face it, costs are going up for salaries, office space and everything in between.

Hired Experts can offer you FANTASTIC support at a reduced cost. This will allow your company to either save money OR expand your current staff for the same cost. Can you imagine doubling your staff for the same overhead you have now?

Improve Your Business

No More Long Holds

Every business wants to ensure their customers don’t have to wait on hold or wait for any type of reply. No one wants an irritated customer.

Higher Customer Satisfaction

With Experts on the phone and having the ability to expand your staff means a better experience for your customers.

More Time For Your Business

Not having to find Experts, interview, train and monitor gives you countless hours back to your business. Just ONE of our many benefits.

Training Is Key

From your first conversation anyone will see what makes Hired Experts different is the focus of training. Training is key and the first step is working together to develop and understand the exact process. This will include our top level executives in your training themselves. We will use this information for hiring specifically for your business. At Hired Experts we also believe in continued education, learning never stops.

Most outsourcing companies will share employees between multiple companies but we do not believe in this theory. We are Hired Experts and we take our name very seriously and promise every company we work with will have their own dedicated staff.

What Makes Us Different?

Dedicated Representative:

At Hired Experts you get a Dedicated Representative that ONLY focuses on your business. When we say dedicated we really mean it, you are able to call,text or email your Representative anytime you want.

Some of their responsibilities :

Measuring KPIs

KPIs are crucial to every business and we always want to ensure we know exactly what your business needs.

Time & Attendance

To monitor all time & attendance for your business while also ensuring that no one is making their peers' jobs more difficult.

Ensuring coverage at all times

Watching KPIs and monitoring traffic of the business we can identify when and how much coverage is needed.

Communication with you

We want to ensure you are kept in the loop at all times and of course here for you at all times.

Services We Offer

Answering Service

Are you wanting your Customers to speak to a live Agent no matter the time of day? WE HAVE EXPERTS FOR THAT!

Back Office Support

We understand the balance of technology and having EXPERTS to deliver the best back office support

Customer Service

Providing exceptional customer service is business 101. In today’s age of technology that can be provided across

Hiring Process

We believe in full transparency so we allow the businesses we work with to be part of the hiring process if they want to be. Our hiring process is a bit complex but we find it to yield better results in the long run.

Applicant applies

Applicant applies
online

Phone interview

Recruiter speaks to Applicant to learn more about work history, experiences while grading english level.

Physical interview

Applicant comes to one of our locations and sits with our Recruiter to review resume and all experiences.

Testing

The Applicant will now sit at one of our locations and take multiple tests for placement.

Now an Expert

Once all tests are completed and meet both requirements of Hired Experts and your business they are hired.

Industries We Deal With

Call Centers

Looking for ways to give your business a competitive edge? Our call center outsourcing services will assist you in that.

ECommerce

We know how important it is to be one step ahead. Ecommerce is an industry to be ahead of the curve or you can be left behind.

Financial Services

Proper finance management plays a vital role in determining the success and failure of every business.

Start Up Business

We specialize in supporting businesses with our Experts that would be proud to represent your company's brand. We have options for all businesses no matter how small or large the project is.

Question & Answer

Yes. We are always seeking new talent and our hiring process is not easy or short. So we like to ensure we are always ahead of the curve.

ABSOLUTELY! We have all levels of English proficiency. During our hiring process all applicants go through a speaking and writing assessment and are graded. We use this information to match what your business needs are.

OF COURSE! We are located in multiple countries not only for larger talent pools but also for redundancy.

100%! We encourage you to do this at least in the beginning and when you are comfortable we will get a trainer doing this for you.

PLEASE COME! We have business owners in our facilities all the time. Some businesses are very involved and others trust Hired Experts to do it all.

Don’t See A Service You Need?

We can’t list every service every business may need, but the good news is it just takes a simple phone call to see if Hired Experts can offer the services your business requires.

Have any Questions On Mind! Say Hi

If you are like any other business owner, you have a lot of questions running through your head. Please feel free and fill out our form so we can address all your questions via email or a scheduled phone call.

Hired Experts is a great way to improve the day-to-day operations of your business. Many companies focus on their core functions while Hired Experts handles other essential tasks like customer service, data entry, etc… Hired Experts allows businesses to gain more control over the quality and production of their projects while freeing up time to work on important tasks that move the business forward.

Colombia

Dominican Republic

Mexico

Africa

India

Philippines

Why Hire Anyone When You Can Hire An EXPERT