After hours, during hours or just overflow calls. We have shared or dedicated Experts for Answering Services.
Expand your reach with an entire new level of Customer Support. Need Bi-Lingual? WE HAVE IT!
Administration, Data Entry, Virtual Assistants. No matter the support needed we have Experts.
Inbound & Outbound phone calls, ECommerce. Whatever your sales process is, we have Experts to help!
Call centers are a tough business but this is the business we started in. Call center operations is our core business.
Ecommerce never stops it is 24/7/365 and without the right staff your customers will go elsewhere.
Hired Experts is PCI & HIPPA compliant and enforce very strict guidelines to benefit our Financial Services clients.
Starting a business is a lot of work, let Hired Experts take the task of staffing off your hands.
Our Colombia location is located in Bogotá which has a massive population.
Strengths: Back Office Support, Customer Service, Digital Communication & Sales.
Our Dominican Republic locations are located in Santo Domingo and Santiago.
Strengths: Back Office Support, Customer Service, Digital Communication & Sales.
Mexico is popular due proximity to the US and is located in Chihuahua.
Strengths: Customer Service, Digital Communication & Sales.
Africa is our newest location where English is their primary language, so language is never a barrier.
Strengths: Back Office Support, Customer Service, Digital Communication.
India has been an option to companies for years and has a proven infrastructure with a strong English speaking workforce.
Strengths: Bookkeeping, Collections, Data Entry, Digital Communication.
Philippines are the most common call centers used even by fortune 500 companies.
Strengths: Back Office Support, Customer Service, Digital Communication
Learn more about Hired Experts. Not only do we help businesses become more efficient, we are also a company of values.
Learn a little more about the American workforce, showing why outsourcing could be the best for your business’s future.
Hired Experts goal is to provide the support businesses need to support their current business and give the ability to scale. Let’s face it, costs are going up for salaries, office space and everything in between.
Hired Experts can offer you FANTASTIC support at a reduced cost. This will allow your company to either save money OR expand your current staff for the same cost. Can you imagine doubling your staff for the same overhead you have now?
Every business wants to ensure their customers don’t have to wait on hold or wait for any type of reply. No one wants an irritated customer.
With Experts on the phone and having the ability to expand your staff means a better experience for your customers.
Not having to find Experts, interview, train and monitor gives you countless hours back to your business. Just ONE of our many benefits.
From your first conversation anyone will see what makes Hired Experts different is the focus of training. Training is key and the first step is working together to develop and understand the exact process. This will include our top level executives in your training themselves. We will use this information for hiring specifically for your business. At Hired Experts we also believe in continued education, learning never stops.
Most outsourcing companies will share employees between multiple companies but we do not believe in this theory. We are Hired Experts and we take our name very seriously and promise every company we work with will have their own dedicated staff.
At Hired Experts you get a Dedicated Representative that ONLY focuses on your business. When we say dedicated we really mean it, you are able to call,text or email your Representative anytime you want.
KPIs are crucial to every business and we always want to ensure we know exactly what your business needs.
To monitor all time & attendance for your business while also ensuring that no one is making their peers' jobs more difficult.
Watching KPIs and monitoring traffic of the business we can identify when and how much coverage is needed.
We want to ensure you are kept in the loop at all times and of course here for you at all times.
We believe in full transparency so we allow the businesses we work with to be part of the hiring process if they want to be. Our hiring process is a bit complex but we find it to yield better results in the long run.
Applicant applies
online
Recruiter speaks to Applicant to learn more about work history, experiences while grading english level.
Applicant comes to one of our locations and sits with our Recruiter to review resume and all experiences.
The Applicant will now sit at one of our locations and take multiple tests for placement.
Once all tests are completed and meet both requirements of Hired Experts and your business they are hired.
Looking for ways to give your business a competitive edge? Our call center outsourcing services will assist you in that.
Read MoreWe know how important it is to be one step ahead. Ecommerce is an industry to be ahead of the curve or you can be left behind.
Read MoreProper finance management plays a vital role in determining the success and failure of every business.
Read MoreWe specialize in supporting businesses with our Experts that would be proud to represent your company's brand. We have options for all businesses no matter how small or large the project is.
Read MoreYes. We are always seeking new talent and our hiring process is not easy or short. So we like to ensure we are always ahead of the curve.
ABSOLUTELY! We have all levels of English proficiency. During our hiring process all applicants go through a speaking and writing assessment and are graded. We use this information to match what your business needs are.
OF COURSE! We are located in multiple countries not only for larger talent pools but also for redundancy.
100%! We encourage you to do this at least in the beginning and when you are comfortable we will get a trainer doing this for you.
PLEASE COME! We have business owners in our facilities all the time. Some businesses are very involved and others trust Hired Experts to do it all.
We can’t list every service every business may need, but the good news is it just takes a simple phone call to see if Hired Experts can offer the services your business requires.
If you are like any other business owner, you have a lot of questions running through your head. Please feel free and fill out our form so we can address all your questions via email or a scheduled phone call.
Hired Experts is a great way to improve the day-to-day operations of your business. Many companies focus on their core functions while Hired Experts handles other essential tasks like customer service, data entry, etc… Hired Experts allows businesses to gain more control over the quality and production of their projects while freeing up time to work on important tasks that move the business forward.
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